Sometimes a question or an issue may come up, that's what we're here for. EQD's support desk consists of team members that are accessible, professional, and provide unparalleled customer service for all of our software offerings.
Normal Support Desk hours are Monday - Friday | 7AM - 9PM CST; Saturday & Sunday | 9AM - 5PM CST
* All users are notified of special holiday closings in advance.
Are you a new user, have a complex matter, or want easy access to our support team during that round-the-clock project? That's perfectly understandable. Accommodations can be made to have a service representative on standby for those special circumstances.
Contact support by phone or email to experience the next level in ediscovery service.
Initial training is included as part of new customer onboarding. Training sessions can be conducted one-on-one or in group settings through interactive online meetings; hands on, face-to-face training environments; or both. All training is customized per client. Additional help is available to our clients from our Customer Support desk.
We know there are times you need a little extra help. Your schedule is crazy, your workload is abundant, or you just don't have the resources. EQD can help. EQD has ediscovery specialists at the ready to assist with all or some of your project. Learn more and let EQD help.